Public transport


All local authorities offer a minimum bus concession for all older people, (check your Local Authority for age qualification) and people with disabilities. It is free of charge and must offer a minimum of half price bus fares, although local authorities are encouraged to offer more generous schemes. It will cover travel within the local authority area. Some local authorities may offer other concessionary schemes as well.

Further information

Information about the scheme in your area and how to apply can be obtained from your local authority (either the London or Metropolitan Borough, County or District Council, or Unitary Authority), the local Citizen's Advice Bureau (CAB) or your local Age Concern organisation.


Information about train services, reservations, and fares is available from railway stations, travel centres, or approved travel agents. You can also telephone the National Rail Enquiry Service for advance timetable and fare information on 0845 748 4950. Their minicom number is 0845 605 0600 (local rate charges apply).

You need to let train companies know in advance if you need special facilities because you, or the person you are travelling with, are disabled.


There are Railcards available for young persons, older people, disabled people and families. Railcards can be used on all of the privatised train companies across the National Rail network.

For more details see the Railcard website.

People travelling in their own wheelchair who do not hold the Railcard can get discounts on single and return tickets for themselves and one travelling companion. Registered blind and partially sighted people not having a Railcard can get the same discounts, but only if travelling with a companion. If they travel alone there is no concession available.

Eurostar has a Special Needs Passengers ticket available for wheelchair passengers and the person accompanying them, as well as for the person accompanying a registered blind passenger.

Tripscope can tell you which of the train operators have their own minicom numbers for deaf people seeking assistance with rail travel. Check website – I can’t find it

Coaches (England, Wales, Northern Ireland)

National Express offers up to 30% off nearly all standard fares (except special offers) for holders of the Senior Discount Coach Card, available to those aged 50 and over, at an annual cost of £9. A three-year card with the same entitlements costs £19. The discounts are offered on all long distance coach services within England and Wales, to journeys between these nations and Scotland, and to certain destinations in the Republic of Ireland and continental Europe. Costs quoted are probably out of date

For more details contact the National Express Coaches.

Other coach operators, including some local authority transport departments, also operate long distance services and offer concessions. Different operators may have different age limits, so contact the coach company or ask your travel agent for details.

Coaches (Scotland)

Those aged 50 or over can save up to 20% on National Express and other coach fares within Scotland. To benefit from this discount a Citylink 50+ Discount Card is required, at an annual cost of £7.

Citylink participates in certain council discount schemes. It is worth investigating local schemes as some council areas operate a free travel policy for senior citizens. Details of each scheme can be found on the Citylink website. Further information about local schemes are available from your local council. Website not found

For general Citylink information, timetables and online reservations also visit Citylink’s homepage here or call central reservations on: 08705 50 50 50.

Other coach operators also operate long distance services and offer concessions. Different operators may have different age limits, so contact the coach company or ask your travel agent for details.


Dial-a-Ride is a door to door service for disabled people who can not use public transport. It is generally best for providing local trips, but longer journeys can often be arranged on request. You will usually be expected to travel with other passengers going in the same direction. For full information and to sign up online, visit the Dial-a-Ride website.

Shopping and Mobility - Useful Organisations

Brig-Ayd Controls
Over 25 years experience of adapting cars for drivers with disabilities.

Elap Engineering
Elap Engineering design develop and manufacture rotating car seats for people with limited mobility.

Gowrings Mobility
Accessible cars and people-carriers for wheelchair passengers.

Just Mobility
For disabled motorists to both buy and sell vehicles that have been expensively modified due to their disability.

Lewis Reed
Wheelchair accessible vehicles.