Hidden cameras expose another care home scandal

Secretly filmed footage showing the physical abuse of an 80-year-old woman being cared for in a north London care home was shown on last night’s Panorama.

The footage was captured by Maria Worrall’s daughter, Jane, who hid a video camera in her room. The shocking film shows her mother, who has Alzheimer’s, being manhandled by carers at Ash Court Care Centre in Kentish Town, London.

Four of the staff captured on film have now been sacked and Jonathan Aquino, 30, was jailed this month for assault.

Anne Roberts, Chief Executive of Carers Trust, said that the film exposed serious shortcomings in the quality of care being offered at the care home, and would cause great anxiety for unpaid carers across the UK.

"Carers do not stop caring when a relative or friend is living in a residential care home. As this episode of Panorama has clearly shown, they will - rightly - expect the person they care for to be treated with dignity and respect.

“It is essential that carers have the confidence that their relative or friend is safe in the hands of care staff, whether in a residential setting or their own home, and it is the responsibility of all those providing services to make sure this happens.

“At Carers Trust we pride ourselves on providing good quality, professional support, whether that’s by offering unpaid carers short term respite breaks in their home, or information and advice.”

There has been some criticism of the Care Quality Commission (CQC), which awarded the care home an ‘excellent’ rating two years before the attack.

A statement on the CQC website says it “carries out an unannounced inspection of every care and nursing home in England every year – more often if we believe people may be at risk. This system of regulation can and does identify poor care which CQC then takes action to tackle.”
 

Comments

as i watched this program i

as i watched this program i wondered about the other residents, surely this lady was not singled out for special treatment, this was not addressed by the program. I think more secret filming needs to go on to judge the extent of the problem, or people will write it off as one rogue care home, which is not what I hear from those near to me who visit their elders, who put up with the smell of urine, clothes & possessions going missing, just to mention the small things that may be an indication of lack of good management systems at a particular establishment. I also find it odd that the manager was able to escape liability.

all of us need to challenge bad practices when we come across them, however difficult it is. I am terrified for my Hubby as he will have to go into a nursing home soon as i can not cope with the 24/7 demands for much longer and the PCT have been allowed to get away with not providing the cont care that he is entitled to,I can not find or fund legal representation to take them on.

I urge you to get in contact

I urge you to get in contact with your local carers centre and get support with your situation. You can find out by looking on the Carers Trust website or by calling them on 0844 800 4361

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