Council Social Care Services are responsible for supporting vulnerable adults and their carers and children in need and their familes. They arrange care and support services for adults and children who are vulnerable because of age, physical or learning disabilities or long-term health problems (including mental health). Help might be with personal care, aids, equipment and adaptions, home and day care services and respite care.
Council care services also have a legal responsibility to assess the needs of carers who are providing regular and substantial care. A Carer’s Assessment can be undertaken even if the person you are looking after does not want to accept any social care services. The Carer’s Assessment looks at the impact caring has and any help that might be available to support you in your caring role.

Reading Borough Council
To contact Reading Borough Council Community Care Services, call the Access Team on 0118 955 3600. Monday to Friday from 9am to 5pm (except Bank Holidays).
reading.gov.uk

West Berkshire Council Social Care Services
West Berkshire Community Care for adults: telephone the enquiry line on 0845 601 4726
Or write to: Council Offices, Market Street, Newbury, RG14 5LD

West Berkshire Children and Families Service, telephone 01635 42400.
Write to: Avonbank House, West Street, Newbury, RG14 1BZ
westberks.gov.uk

Wokingham Borough Council Community Care Services
Services for adults: telephone 0118 974 6800
Write to: Wellington House, Wellington Road, Wokingham RG40 2QB

Community Team for People with a Learning Disability
Telephone: 0118 974 6832, email: ctpld@wokingham.gov.uk
Or write to: Wellington House, Wellington Road, Wokingham, RG40 2AG

Disabled Children’s Team, telephone 0118 974 6890/6881
Email: dischildren@wokingham.gov.uk
Highwood Annexe, Fairwater Drive, Woodley, Reading, RG5 3RU
wokingham.gov.uk

Royal Borough of Windsor & Maidenhead
Adult Care Service Access Team: Telephone 01628 683744
York House, Sheet Street, Windsor, SL4 1BY
Email: access.services@rbwm.gov.uk

Duty desk for all enquiries regarding children and families, telephone 01628 683150.
For children with special needs, telephone 01628 632012
rbwm.gov.uk

If you need help in an emergency from council social care services outside of normal office hours, the out of hours duty team can be contacted on 01344 786 543.