Our mission is to deliver and be the gateway to the provision of direct support, information and access to services for unpaid carers in the London Borough of Richmond upon Thames.
Supporting RCC to upgrade our IT infrastructure
Comments, Compliments, Complaints and Suggestions
We aim to provide the best possible service. There will be times we get things right and we would like you to tell us when this happens. Please use the form in our 'Publications' section for this purpose, which you can either return to us by post or email to: firstname.lastname@example.org
There are also times when we may need to know that we need to do things better and you may wish to make a complaint. Please see our full Complaints Procedure in our 'Publications' section for details.
Who Is A Carer?
A carer is someone of any age who provides unpaid support to family or friends who could not manage without this help. This could be caring for a relative, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems.
Carers may even be juggling paid work with their unpaid caring responsibilities at home. The term carer should not be confused with a care worker, or care assistant, who receives payment for looking after someone.
If you are a carer, your local Carers’ Centre may be able to help make things easier for you. Each centre delivers a wide range of local support services to meet the needs of carers in its community. These range from support services catered to the carer, the needs of the person you care for and the services your council may provide.
Carers have different needs and centres can assist you in information regarding health issues, entitlements, mobility, grants for holidays, equipment and support.