If you look after someone who depends on you because they have an illness, disability or are elderly and frail, the Carers Emergency Card could give you peace of mind.
What is a Carers Emergency Card and how will it benefit me?
This is a card that carers carry with them at all times. If a carer has an accident or sudden illness, the card alerts the emergency services that there is someone at home who can’t manage without help. Carers can also use this service if they are delayed while they are out.
How does it work?
You will be asked to fill in a registration form. The form asks for details of the person you care for and contact details of up to two other people you know who could step in to take your place in an emergency.
If there is an emergency, the emergency services will contact SPoA when they find your card. They will quote your unique identification number so SPoA can contact one of your nominated people who can step in. Also, if you are delayed and worried about leaving the person you care for on their own, you can call SPoA and ask them to contact a nominated person for you.
What if I don’t have anyone I can nominate?
You can still register for the scheme. If there is an emergency and you don’t have anyone nominated to step in, Conwy Careline will automatically contact Social Services.
What will the nominated people have to do?
How do I apply?
You will need to fill in a registration form. You can get this from NEWCIS 01745 331181.
Confidentiality of information
All your information will be treated in confidence with the Data Protection Act 1998. The unique identification number is only known to NEWCIS and SPoA staff as need access to your information to carry out the instructions on the registration form.
What if my circumstances change?
If your circumstances alter you can tel us at NEWCIS and we will carry out any necessary changes. It is important that we are informed.